『贰拾六店』感谢您的选购与信任。在选购过程及售後服务中,我们皆欢迎您的指教与耐心。当然,本商店也在合理之范围与尽量不造成双方的困扰之下,接受退换货需求。

『2wenty6ix 』Thank you for choosing us! We stand behind our goods and services and want customers to be satisfied with them. We do accept R&E for items purchased online on a case by case basis with the ultimate objective of satisfying our customer. ?— Our philosophy is to deal with them fairly and reasonably; We hope they will be fair and reasonable with us as well. —

请详阅以下退换货说明 | Please read the following R&F policy carefully

退换货流程图0412更新

商品无法接受退换货 | products cannot be returned or exchanged (R/E)
* 收到商品後,逾期七天视同验收完成将无法退换货 ;
* 无事先连络本商店直接将商品寄回者将无法退换货 ;
* 限时促销商品将无法退换货 ; * 商品若非重大瑕疵,已换货一次後将无法再退换货 ;
* 商品经使用或修改(含剪标)将无法退换货 ;
* 穿过造成磨损脏污、楦过鞋头(造成变形) ,将无法退换货 ;
* 若退货商品非呈现 [原完整包装、配件或赠品]:包装应含鞋盒、等原本应有的附属配件/出货单,将无法退换货 ;
* 因鞋盒属配件之一,请勿直接以胶带黏贴或直接将地址写於鞋盒,一经黏贴毁损,恕无法接受退换货申请;
* 线头、扣眼未开、轻微脱线、极小的污点、萤幕色差,在国际验货标准皆属可接受范围内,并不属於瑕疵,将无法退换货 ;
* 因海外订单配送历程繁复,订单完成寄出後,恕不接受退换货。

* If customer did not send the request within 7 days after product received, products cannot be R/E;
* If customer did not contact us before returning or exchanging, products cannot be R/E;
* If product is purchased from outlet , products cannot be R/E;* If product has been exchange once, products cannot be R/E;
* If the product label or tag has been removed or defaced, products cannot be R/E;
* If product has been worn/ dirty/ deformed, products cannot be R/E;
* If the returned product has been used and with incomplete packaging/accessories or gifts:
complete packaging should include original packaging/box/accessories along with the packing slip
* If packaging (considered as one of the accessories) has applied adhesive tape or written with markers
directly/indirectly onto the original product packaging, products cannot be R/E;
* If product is identified within the scope of ‘not affecting the appearance of the product itself’ (such as loose thread,
uncut buttonhole, missing thread, small stain, color/screen display difference), products cannot be R/E;
* If this product is with overseas shipping (due to the complicated procedures), products cannot be R/E;

☆ 特别注意 | ATTENTION ☆
* 为避免争议,请花几分钟的时间,实验收商品後再进行退货。
* 以上工作天不含周六、周日及国定例假日。
* 为避免买家漏信,请务必在Email给我们之後的两日内,要注意我们的回信(垃圾邮箱也要检查),若第三天还没收到,代表我们并未收到您的来信。
* 当退换商品寄出、或退款完成,系统会发送完成通知信通知您。
* 如因个人因素退货次数过多,贰拾六店将暂停出货终止交易,请您见谅。

* Please take a few minutes to ensure you carefully examine the product before R&E in case of any dispute.
* Business days – between Monday to Friday (not including weekends & public holidays).
* Please ensure our reply will make it to your inbox after a request was sent (please check the spam or junk folder of your email as well).
if no reply from us after 3 days, please re-send your request.
* A confirmation notice will be sent to your email once the R&E product has been delivered or refund has been made.
* 2wenty6ix will be stopping your order with you if too many returns/exchanges are made.